#0945 USA - MetroPCS Android Official Unlock by Mobile App *12 Hrs for Verification

Important Information:

** SUPPORTED: ERROR 37, 255, "NOT ELIGIBLE", AND 180 DAYS.

   - This service works from Monday to Friday.      

   - Verification is allowed for 12 hours after your order is replied.  Any verification request after 12 hours will be denied.

   - No weekend processing. 

   - Refunds only available for the following error message: "NOT ELIGIBLE FOR UNLOCK" ERROR 37 or ERROR 255

   - Refunds are Not available for any other error message including "Server not responding.  Please try again later".  If your device shows one of these messages, try upgrading the firmware or performing a hard reset.

   - "Communication error", "Unable to connect to the server" or "Server not responding" "please try again later”, "Failure Unlocking This Request Please Reboot The Device and Try Again" DO NOT ORDER IF YOUR DEVICE IS GIVING ONE OF THESE ERROR MESSAGES. NO REFUND IN ANY OF THESE CASES.

   - If your device asks for a code to be entered do not use this service.  No refund for mistakes.

   - T-Mobile devices not supported.  No refund for mistakes. 

   -  Verification process can take 1 - 2 weeks.  Do not order if you do not agree to these terms and/or are not willing to wait.  No cancellation available after order is placed.

   - Absolutely no refund for wrong carrier. 

Steps if your IMEI is not unlocked after being marked success:

   - Message us through our chat with the order information WRITTEN/TYPED and the error message you are receiving.

   - Our support team will send your order for verification/ reprocessing. THIS CAN TAKE UP TO 7 DAYS. 

   - If the error continues after verification/reprocessing, we will provide you with video instructions to ensure the video was made post-verification.  These instructions must be followed exactly as specified in order to get a refund. 

- Verification Process

      *Provide order information for reprocessing 

      *Reprocess can take up to 7days 

      *If the order is still not fixed once reprocessing is completed then video proof will be needed for a refund

      *Video Proof will not be valid without reprocessing

-Video Proof Process

     *Open Google.com and Search "Todays Date"

     *Show IMEI by dialing *#06#

     *Open "Device Unlock" App and click on "Permanent Unlock"

   - We can refund only if status will show "Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care."

   - Make sure you hard reset device before submitting your order

ATTENTION: We do NOT support devices that are illegally acquired - This service is only supported for Clean Eligible devices that are whitelisted and obtained through legal methods. By using this service you agree to those terms and are held responsible for your IMEI's

Please verify the carrier prior to purchasing your unlock. Refunds are not available for the incorrect carrier.